This landmark business book points the way for business managers to build a service ethos into their corporate cultures. Presents 101 detailed and revealing examples from all aspects of business, industry, and even government.
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This landmark business book points the way for business managers to build a service ethos into their corporate cultures. Presents 101 detailed and revealing examples from all aspects of business, industry, and even government.
Read Less
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Seller's Description:
Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine.
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Seller's Description:
Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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Seller's Description:
Very Good in Good jacket. 8vo-over 7¾"-9¾" tall. Gives us the definitive inside story of how America's 101 top service companies and organizations create, manage, and maintain their edge. An indispensable guide for anyone charged with improving service quality. Non-price clipped dj is lightly scuffed with mild yellowing at edges. Boards have touch of shelfwear. Pages are clean & text is free from markings. Binding is tight.
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Seller's Description:
Fine in Very Good jacket. 8vo-over 7¾"-9¾" tall. pp. 584. xviii, 584 pp. Light shelf-soiling to jacket. How America's 101 top service companies and organizations create, manage, and maintain their edge.
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Seller's Description:
Good+ with no dust jacket. 20 X 20 X 20 inches; 584 pages; Ex-Library copy with usual identifiers. No writing on text pages or major defects.; -We offer free returns for any reason and respond promptly to all inquiries. Your order will be packaged with care and ship on the same or next business day. Buy with confidence.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Seller's Description:
UsedVeryGood. Hardcover; light fading, light shelf wear to exterior; otherwise in very go od condition with clean text, firm binding. Dust jacket, fading and shelf w ear.
