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New Release Hardcover Call centers Books

(Im)politeness at a Slovenian Call Centre: A Cross-Media Examination (Im)politeness at a Slovenian...

Sara Orthaber
Buy from $121.72

Apocalypse Yesterday Apocalypse Yesterday

Brock Adams
Buy from $9.44

Disciplined Agency: Neoliberal Precarity, Generational Dispossession and Call Centre Labour in Portugal Disciplined Agency:...

Patrícia Alves de Matos
Buy from $94.68

Lives on the Line Lives on the Line

Sallaz
Buy from $140.95

1-800-Worlds: The Making of the Indian Call Centre Economy 1-800-Worlds: The Making of...

Mathangi Krishnamurthy
Buy from $25.93

A Nation on the Line: Call Centers as Postcolonial Predicaments in the Philippines A Nation on the Line: Call...

Jan M Padios
Buy from $112.61

The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions The Call Center Dictionary:...

Madeline Bodin
Buy from $241.36

Designing the Best Call Center for Your Business Designing the Best Call...

Brendan Read
Buy from $242.69

Tele-Stress: Relief for Call Center Stress Tele-Stress: Relief for Call...

Stephen Coscia
Buy from $87.91

Re-organising Service Work: Call Centres in Germany and Britain Re-organising Service Work:...

Karen A. Shire, Ursula Holtgrewe
Buy from $148.58

Working the Phones: Control and Resistance in Call Centres Working the Phones: Control...

Jamie Woodcock
Buy from $38.87

Borders in Service: Enactments of Nationhood in Transnational Call Centres Borders in Service:...

Kiran Mirchandani, Winifred Poster
Buy from $65.52

Neutral Accent: How Language, Labor, and Life Become Global Neutral Accent: How Language,...

A. Aneesh
Buy from $98.71

Call Centers and the Global Division of Labor: A Political Economy of Post-Industrial Employment and Union Organizing Call Centers and the Global...

Andrew J R Stevens
Buy from $133.82

Answer the Call: Virtual Migration in Indian Call Centers Answer the Call: Virtual...

Aimee Carrillo Rowe, Sheena Malhotra
Buy from $24.14

Happy People Sell: My Philosophies for Success Happy People Sell: My...

Nev Wilshire
Buy from $3.39

Labour Markets and Identity on the Post-Industrial Assembly Line Labour Markets and Identity...

Anthony Lloyd
Buy from $196.88

Outsourcing and Service Work in the New Economy: The Case of Call Centres in Mexico City Outsourcing and Service Work...

José-Luis Álvarez-Galván
Buy from $78.39

Women, Identity and India's Call Centre Industry Women, Identity and India's...

J K Tina Basi
Buy from $12.91

The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact Centres The Call Centre Training...

John P Wilson
Buy from $52.06

Designing Effective Call Centers Designing Effective Call...

James C Abbott
Buy from $52.97

Developments in the Call Centre Industry: Analysis, Changes and Challenges Developments in the Call...

Julia Connell (Editor), John Burgess (Editor)
Buy from $2.66

Cisco IP Communications Express: Callmanager Express with Cisco Unity Express Cisco IP Communications...

Christina Hattingh, Danelle Au
Buy from $4.04

Global Call Centers: Achieving Outstanding Customer Service Across Cultures & Time Zones Global Call Centers:...

Erik Granered
Buy from $9.51

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