Disconnected: Call Center...
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Call Center Freak
Kaylha Karrington
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You Say It First
Katie Cotugno
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La llamada...: El Trabajo y...
Pedro Lisdero,
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Apocalypse Yesterday
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You Say It First
Katie Cotugno
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Call Centers and the Global...
Andrew J.R. Stevens
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You Say It First
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You Say It First
Katie Cotugno
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Call Center Continuity...
Jim Rowan,
Sharon Rowan
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Lives on the Line: How the...
Jeffrey J Sallaz
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Labour Markets and Identity...
Anthony Lloyd
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Re-organising Service Work:...
Karen A Shire,
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Call Center Representative (C...
National Learning Corporation
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Contact Center Management:...
Jan Smets
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Lives on the Line
Sallaz
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Telephone Triage Care
Claire Hunter (Editor)
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The Next Available Operator:...
Mohan Thite (Editor),
Bob Russell (Editor)
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A Nation on the Line: Call...
Jan M Padios
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1-800-Worlds: The Making of...
Mathangi Krishnamurthy
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A Nation on the Line: Call...
Jan M Padios
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Designing the Best Call...
Brendan Read
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Re-organising Service Work:...
Karen A. Shire,
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Disconnected: Call Center...
Debbie J Goldman
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