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Call centers Books

Call Center Operations Management Handbook and Study Guide Call Center Operations...

Brad Cleveland
Buy from $36.25

Apocalypse Yesterday Apocalypse Yesterday

Brock Adams
Buy from $9.44

The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact Centres The Call Centre Training...

John P Wilson
Buy from $52.06

Call Center: A Focus on Customer Service Call Center: A Focus on...

Gwen Oglesby
Buy from $10.45

Call center management on fast forward : succeeding in today's dynamic inbound environment Call center management on...

Brad Cleveland, Julia Mayben
Buy from $6.99

Call Center Freak Call Center Freak

Kaylha Karrington
Buy from $14.97

Call Centers for Dummies Call Centers for Dummies

Real Bergevin, Raal Bergevin
Buy from $8.09

The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center The Call Center Handbook: The...

Keith Dawson
Buy from $8.20

Call Center Management on Fast Forward: Succeeding in the New Era of Custormer Relationship Call Center Management on...

Brad Cleveland
Buy from $8.32

Call Centers: Technology & Techniques Call Centers: Technology &...

Jack A Green
Buy from $45.00

The Call Center Handbook The Call Center Handbook

Keith Dawson
Buy from $13.33

The Thing on the Shore The Thing on the Shore

Tom Fletcher
Buy from $6.99

Mettre En Place Et Exploiter UN Centre d'Appels Mettre En Place Et Exploiter...

Patrick Devoitine
Buy from $47.16

Call Center Performance Enhancment Using Simulation and Modeling Call Center Performance...

Jon Anton, Vivek Bapat
Buy from $4.14

Call Center Success: Essential Skills for CSRS Call Center Success:...

Lloyd C. Finch
Buy from $8.55

Call Center Operation: Design, Operation, and Maintenance Call Center Operation: Design...

Duane Sharp
Buy from $6.99

Call Center Leadership and Business Management Handbook and Study Guide Call Center Leadership and...

Brad Cleveland, Debbie Harne
Buy from $69.43

The Positive Coach Approach: Call Center Coaching for High Performance The Positive Coach Approach:...

Sally Cordova, Judy McKee, Ma
Buy from $9.64

Neutral Accent: How Language, Labor, and Life Become Global Neutral Accent: How Language,...

Professor A Aneesh
Buy from $13.41

Lives on the Line: How the Philippines Became the World's Call Center Capital Lives on the Line: How the...

Jeffrey J Sallaz
Buy from $35.17

Managing and Motivating Contact Center Employees Managing and Motivating...

Malcom Carlaw
Buy from $9.06

A Nation on the Line: Call Centers as Postcolonial Predicaments in the Philippines A Nation on the Line: Call...

Jan M Padios
Buy from $19.39

Call Center Representative (C-4095): Passbooks Study Guide Volume 4095 Call Center Representative (C...

National Learning Corporation
Buy from $73.95

ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals ICMI's Call Center Management...

Brad Cleveland
Buy from $11.37

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