Dial just about any toll-free number and chances are you'll be talking to a Filipino. In fact, around the year 2005, the country overtook India as the world's "voice capital." Lives on the Line argues that this has nothing to do with wages or accents. Rather, as Jeffrey J. Sallaz shows, there is a perfect match between offshored call centers and educated young Filipinos. For Filipina women and gay Filipinos in particular, call centers are veritable lifelines, and their lives tell us much about contemporary capitalism and ...
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Dial just about any toll-free number and chances are you'll be talking to a Filipino. In fact, around the year 2005, the country overtook India as the world's "voice capital." Lives on the Line argues that this has nothing to do with wages or accents. Rather, as Jeffrey J. Sallaz shows, there is a perfect match between offshored call centers and educated young Filipinos. For Filipina women and gay Filipinos in particular, call centers are veritable lifelines, and their lives tell us much about contemporary capitalism and the future of work.
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Add this copy of Lives on the Line: How the Philippines Became the World to cart. $109.17, new condition, Sold by Books2anywhere rated 5.0 out of 5 stars, ships from Fairford, GLOUCESTERSHIRE, UNITED KINGDOM, published 2019 by Oxford University Press Inc.
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