Vivek Bapat

Vivek Bapat is the Product Manager for Call$im, an award-winning simulation solution for call center planning and analysis at Systems Modeling Corporation that received the 1998 Product of the Year Award from Call Center Solutions Magazine and by Call Center News Service. He has over eight years of broad experience in the simulation field, including the development of special-purpose simulation solutions, consulting, customer support, and sales and marketing, with special focus in the services...See more

Vivek Bapat is the Product Manager for Call$im, an award-winning simulation solution for call center planning and analysis at Systems Modeling Corporation that received the 1998 Product of the Year Award from Call Center Solutions Magazine and by Call Center News Service. He has over eight years of broad experience in the simulation field, including the development of special-purpose simulation solutions, consulting, customer support, and sales and marketing, with special focus in the services industry. He has co-authored a number of articles in leading industry journals and magazines. See less