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New Business Economics Customer Service Books

The Customer-Base Audit: The First Step on the Journey to Customer Centricity The Customer-Base Audit: The...

Peter Fader, Bruce G S Hardie
Buy new from $23.14

The User Experience Team of One: A Research and Design Survival Guide The User Experience Team of...

Leah Buley
Buy new from $54.45

The Culting of Brands: Turn Your Customers Into True Believers The Culting of Brands: Turn...

Douglas Atkin
Buy new from $26.71

The Simple Truths of Service: Inspired by Johnny the Bagger The Simple Truths of Service:...

Ken Blanchard, Barbara Glanz
Buy new from $16.39

Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community Elevating Engagement:...

Amanda Lea Kaiser
Buy new from $25.86

The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value The Customer Centricity...

Peter Fader, Sarah E Toms
Buy new from $20.40

Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth Make Them Smile: Why Customer...

Dr. Sulman Ahmed
Buy new from $28.22

The Million-Dollar Financial Advisor: Powerful Lessons and Proven Strategies from Top Producers The Million-Dollar Financial...

David J Mullen Jr
Buy new from $20.72

High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results High-Profit Prospecting:...

Mark Hunter Csp
Buy new from $18.37

Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal Go Big or Go Home: 5 Ways to...

Diana Kander, Tucker Trotter
Buy new from $17.51

You Will Be Satisfied You Will Be Satisfied

Bob Tasca
Buy new from $18.50

Treating People Not Patients: Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and Practitioners Treating People Not Patients:...

DMD Michael Sonick
Buy new from $20.18

My Client Book: Customer Appointment Management System and Tracker My Client Book: Customer...

Matt Blank
Buy new from $15.55

How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services How Clients Buy: A Practical...

Tom McMakin, Doug Fletcher
Buy new from $20.73

Dealing with Difficult People Dealing with Difficult People

Roy Lilley
Buy new from $83.68

The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service The Compassionate Geek: How...

Don R. Crawley
Buy new from $24.68

The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice The Cornell School of Hotel...

Michael C Sturman (Editor), Jack B Corgel (Editor)
Buy new from $30.50

We Are Market Basket: The Story of the Unlikely Grassroots Movement That Saved a Beloved Business We Are Market Basket: The...

Dr. Daniel Korschun, Grant Welker
Buy new from $26.33

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know Customer Satisfaction Is...

Jeffrey Gitomer
Buy new from $17.32

People Love You: The Real Secret to Delivering Legendary Customer Experiences People Love You: The Real...

Jeb Blount
Buy new from $16.56

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture The Nordstrom Way to Customer...

Robert Spector, Breanne O Reeves
Buy new from $19.74

Marketing Automation for Dummies Marketing Automation for...

Mathew Sweezey
Buy new from $15.84

Supermarket Diaries Supermarket Diaries

Nina Bel?n Robins
Buy new from $6.76

The Power of Customer Experience: 5 Elements To Make An Impact The Power of Customer...

Elizabeth Dixon
Buy new from $19.66

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