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Building a Storybrand: Clarify Your Message So Customers Will Listen Building a Storybrand:...

Donald Miller
Buy new from $13.07

This is Marketing: You Can't Be Seen Until You Learn To See This is Marketing: You Can't...

Seth Godin
Buy new from $14.26

Raving Fans Raving Fans

Ken Blanchard, Sheldon Bowles
Buy new from $16.44

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development New Sales. Simplified.: The...

Mike Weinberg
Buy new from $15.40

Value Proposition Design: How to Create Products and Services Customers Want Value Proposition Design: How...

Alexander Osterwalder, Yves Pigneur
Buy new from $16.30

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise Excellence Wins: A No...

Horst Schulze
Buy new from $20.17

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail The Innovator's Dilemma: When...

Clayton M Christensen
Buy new from $11.95

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service Be Our Guest-Revised and...

The Disney Institute
Buy new from $16.06

Fish!: A Proven Way to Boost Morale and Improve Results Fish!: A Proven Way to Boost...

Stephen Lundin, PhD, Harry Paul
Buy new from $13.96

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Unreasonable Hospitality: The...

Will Guidara
Buy new from $12.99

Escaping the Build Trap: How Effective Product Management Creates Real Value Escaping the Build Trap: How...

Melissa Perri
Buy new from $27.83

Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney Creating Magic: 10 Common...

Lee Cockerell
Buy new from $13.04

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty Getting Naked: A Business...

Patrick Lencioni
Buy new from $16.92

The Disease to Please: Curing the People-Pleasing Syndrome The Disease to Please: Curing...

Harriet B Braiker
Buy new from $12.05

Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days Never Lose a Customer Again:...

Joey Coleman
Buy new from $16.70

Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Superfans: The Easy Way to...

Pat Flynn
Buy new from $16.99

7l: The Seven Levels of Communication: Go from Relationships to Referrals 7l: The Seven Levels of...

Michael J Maher
Buy new from $15.46

Delivering Happiness: A Path to Profits, Passion, and Purpose Delivering Happiness: A Path...

Tony Hsieh
Buy new from $7.38

Fish! Tales: Real-life Stories to Help You Transform Your Workplace and Your Life Fish! Tales: Real-life...

Stephen C Lundin, PhD
Buy new from $10.98

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company The Seven Pillars of Customer...

Wayne McCulloch
Buy new from $21.13

Powerful Phrases for Effective Customer Service: Over 700 Ready-To-Use Phrases and Scripts That Really Get Results Powerful Phrases for...

Renee Evenson
Buy new from $10.99

The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service The Service Culture Handbook:...

Jeff Toister
Buy new from $15.59

The Experience Economy, with a New Preface by the Authors: Competing for Customer Time, Attention, and Money The Experience Economy, with...

B Joseph Pine II, James H Gilmore
Buy new from $25.40

The Ultimate Sales Letter: Attract New Customers. Boost Your Sales The Ultimate Sales Letter:...

Dan S Kennedy
Buy new from $12.71

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