"ABC's of Relationship Selling, 10/e" trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This new edition presents a sales process or system in a logical sequence than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps ...
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"ABC's of Relationship Selling, 10/e" trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This new edition presents a sales process or system in a logical sequence than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline.
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Seller's Description:
Very Good Condition. Text appears to have some marking and or highlighting, Some light to average shelf and corner wear, Binding is in very good condition. Looks very nice. 524 pages. Multiple copies available this title. Quantity Available: 2. Shipped Weight: Under 1 kilo. Category: Education; ISBN: 0073380997. ISBN/EAN: 9780073380995. Pictures of this item not already displayed here available upon request. Inventory No: 1561038663.
