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New Customer relations Books

Uncommon Service: How to Win by Putting Customers at the Core of Your Business Uncommon Service: How to Win...

Frances Frei, Anne Morriss
Buy new from $19.63

Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions Onboarding Matters: How...

Donna Weber
Buy new from $19.71

Kellogg on Branding in a Hyper-Connected World Kellogg on Branding in a...

Alice M Tybout, Tim Calkins
Buy new from $29.41

Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants Questions That Sell: The...

Paul Cherry
Buy new from $13.19

The Ice Cream Maker: An Inspiring Tale about Making Quality the Key Ingredient in Everything You Do The Ice Cream Maker: An...

Subir Chowdhury
Buy new from $13.12

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results The Challenger Customer:...

Brent Adamson
Buy new from $17.61

Sales Truth: Debunk The Myths. Apply Powerful Principles. Win More New Sales. Sales Truth: Debunk The Myths...

Mike Weinberg
Buy new from $8.99

Content Inc., Second Edition: Start a Content-First Business, Build a Massive Audience and Become Radically Successful (with Little to No Money) Content Inc., Second Edition:...

Joe Pulizzi
Buy new from $19.16

Unleashing Excellence: The Complete Guide to Ultimate Customer Service Unleashing Excellence: The...

Dennis Snow, Teri Yanovitch
Buy new from $20.45

Moments of Magic Moments of Magic

Shep Hyken
Buy new from $20.58

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service The Customer Rules: The 39...

Lee Cockerell
Buy new from $11.31

Customer Service for Dummies Customer Service for Dummies

Karen Leland, Keith Bailey
Buy new from $28.37

No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits No B.S. Guide to Maximum...

Dan S Kennedy, Shaun Buck
Buy new from $14.53

Hug Your Customers: Love the Results Hug Your Customers: Love the...

Jack Mitchell
Buy new from $10.51

Customer Service Training 101: Quick and Easy Techniques That Get Great Results Customer Service Training 101...

Renee Evenson
Buy new from $12.40

Salesforce B2C Solution Architect's Handbook: Design scalable and cohesive business-to-consumer experiences with Salesforce Customer 360 Salesforce B2C Solution...

Mike King
Buy new from $51.08

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World The Ultimate Question 2.0 ...

Fred Reichheld, Rob Markey
Buy new from $19.90

Net Gain: Expanding Markets Through Virtual Communities Net Gain: Expanding Markets...

John Hagel, III, Arthur G Armstrong
Buy new from $16.98

Trailblazer: The Power of Business as the Greatest Platform for Change Trailblazer: The Power of...

Marc Benioff
Buy new from $8.71

Designing Experiences Designing Experiences

J. Robert Rossman, Mathew D. Duerden
Buy new from $27.49

Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company-And Revolutionized an Industry Behind the Cloud: The Untold...

Marc Benioff, Carlye Adler
Buy new from $24.02

Fundamentals of CRM with Dynamics 365 and Power Platform: Enhance your customer relationship management by extending Dynamics 365 using a no-code approach Fundamentals of CRM with...

Nicolae Tarla
Buy new from $53.65

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know Customer Satisfaction Is...

Jeffrey Gitomer
Buy new from $75.66

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Customer Success: How...

Nick Mehta, Dan Steinman
Buy new from $16.91

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