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Super Strategist: The Art and Science of Modern Account Planning Super Strategist: The Art and...

Lesley Bielby, Douglas Atkin (Foreword by)
Buy from $19.07

Indispensable: Build and Lead a Company Customers Can't Live Without Indispensable: Build and Lead...

James M Kerr
Buy from $10.45

Driving Your Income: How to Maximize Your Income as a Professional Chauffeur Driving Your Income: How to...

Kenneth James Lucci
Buy from $23.73

The Durni Dozen: How to use trust and effective relationship-building to create sales success The Durni Dozen: How to use...

Robin Arthur Durni
Buy from $17.81

The CX Edge: Critical Customer Experience Questions to ATTRACT, KEEP and WOW Customers The CX Edge: Critical...

Jeff Tobe
Buy from $25.07

Startupland: How Three Guys Risked Everything to Turn an Idea Into a Global Business Startupland: How Three Guys...

Mikkel Svane, Carlye Adler
Buy from $5.99

Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption Unlocking the Customer Value...

Thales S Teixeira, Greg Piechota
Buy from $9.15

The Compassionate Geek: Mastering Customer Service for IT Professionals The Compassionate Geek:...

Paul R Senness, Don R Crawley
Buy from $9.56

Speaking Frankly about Customer Relationship Management Speaking Frankly about...

Jc Quintana
Buy from $11.26

The Revenue Acceleration Playbook: Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success The Revenue Acceleration...

Brent Keltner, David Meerman Scott (Introduction by)
Buy from $19.81

Breakthrough Retailing: How a Bleeding Orange Culture Can Change Everything Breakthrough Retailing: How a...

Jim Inglis
Buy from $9.83

Clients for Life: Evolving from an Expert-For-Hire to an Extraordinary Adviser Clients for Life: Evolving...

Andrew Sobel, Professor Jagdish Sheth
Buy from $5.99

Customer Service for Dummies Customer Service for Dummies

Karen Leland, Keith Bailey
Buy from $6.88

Service Innovation: How to Go from Customer Needs to Breakthrough Services Service Innovation: How to Go...

Lance A Bettencourt
Buy from $6.84

No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits No B.S. Guide to Maximum...

Dan S Kennedy, Shaun Buck
Buy from $9.29

The Power of Why: Breaking Out in a Competitive Marketplace The Power of Why: Breaking...

C Richard Weylman, CSP
Buy from $6.92

Fish! Tales: Real-life Stories to Help You Transform Your Workplace and Your Life Fish! Tales: Real-life...

Stephen C Lundin, PhD
Buy from $7.99

The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging The Airbnb Way: 5 Leadership...

Joseph A Michelli
Buy from $9.09

The Convenience Revolution: How to Deliver a Customer Service Experience That Disrupts the Competition and Creates Fierce Loyalty The Convenience Revolution:...

Shep Hyken
Buy from $9.63

Unmarketing: Stop Marketing. Start Engaging. Unmarketing: Stop Marketing....

Scott Stratten
Buy from $8.73

Winning with Customers Winning with Customers

D Keith Pigues, Jerry D Alderman
Buy from $13.47

The Choreography of Customer Service: High Touch Service in a Touch Free World The Choreography of Customer...

Chris Lynam, John G Miller (Foreword by)
Buy from $11.12

I'll Be Back: How to Get Customers to Come Back Again & Again I'll Be Back: How to Get...

Shep Hyken
Buy from $8.99

A Complaint Is a Gift Workbook: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty A Complaint Is a Gift...

Janelle Barlow, Victoria Holtz
Buy from $16.12

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