Pursue a proven path to excellence. Author Jerome Finnigan - the leading authority on quality and benchmarking at Xerox - explains the benchmarking techniques used by today's global competitors, and tells precisely how your organization can do the same.
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Pursue a proven path to excellence. Author Jerome Finnigan - the leading authority on quality and benchmarking at Xerox - explains the benchmarking techniques used by today's global competitors, and tells precisely how your organization can do the same.
Read Less
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