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Seller's Description:
Very Good. 1992. 1st Edition. Hardcover. A guide to implementing total quality ("the art of continuous improvement with customer satisfaction as the goal") at any level. The authors identify the basic ingredients that can help organizations develop and keep their focus on quality, and include case examples from award winners. Num Pages: 402 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 238 x 161 x 33. Weight in Grams: 739. 402pp.....We ship daily from our Bookshop.
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Seller's Description:
Very good. A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged. An ex-library book and may have standard library stamps and/or stickers. At ThriftBooks, our motto is: Read More, Spend Less.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Seller's Description:
Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
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Seller's Description:
Fine in Very Good jacket. Book Octavo, hardcover, fine in VG blue and green pictorial dj. Jossey Bass Business and Management Series. Shows how every organization can keep its focus on quality. A valuable resource for any company, integrating concepts of quality with organizational change; advice is simple and direct, hopeful and quality is attainable. 402 pp. including index.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Seller's Description:
Very Good Condition in Good jacket. The text appears clean, has a name on the fly page. The cover is in nice condition with a very small ding to the lower front hinge. The Dust Jacket has some shelf wear. Quantity Available: 1. ISBN: 1555424627. ISBN/EAN: 9781555424626. Pictures of this item not already displayed here available upon request. Inventory No: 1560747184.
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Seller's Description:
Fine. Sewn binding. Cloth over boards. 402 p. Jossey-Bass Management. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.