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Global Cases in Benchmarking
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Lean Six SIGMA for Dummies
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Becoming a Category of One:...
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Benchmarking in the Public...
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Business Process Change: A...
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Service Savvy Health Care:...
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Benchmarking Management Guide
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If Only We Knew What We Know:...
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Peer Benchmarking Groups: One...
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Do It Right the Second Time:...
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An Introduction to...
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