Wendy Leebov, Ed.D.

Wendy Leebov, EdD, has more than 20 years of experience helping leaders launch and sustain far-reaching strategies that enhance patient/customer satisfaction, employee retention, and business results. A seasoned consultant, Leebov spent 20 years with Albert Einstein Healthcare Network in Philadelphia, where she served as VP of Human Resources and Associate VP of Organization Development. While at Einstein, she was responsible for strategic HR leadership, executive coaching for change...See more

Wendy Leebov, EdD, has more than 20 years of experience helping leaders launch and sustain far-reaching strategies that enhance patient/customer satisfaction, employee retention, and business results. A seasoned consultant, Leebov spent 20 years with Albert Einstein Healthcare Network in Philadelphia, where she served as VP of Human Resources and Associate VP of Organization Development. While at Einstein, she was responsible for strategic HR leadership, executive coaching for change strategies, board development, employee satisfaction and retention strategies, and internal communications. Leebov has written more than 10 books for healthcare leaders, including Indispensable Health Care Manager , Achieving Impressive Customer Service , Service Excellence: The Customer Relations Strategy for Health Care , and Healthcare Managers in Transition . She is also the creator of on-line toolkits, leadership toolkits, manuals, and articles. See less