From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.
Read More
From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.
Read Less
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very Good. Very Good condition. Very Good dust jacket. Kit complete. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
