The Complete Customer Service Letter Book

From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette. Read More

From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette. Read Less

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• Hardcover, Good 1992, McGraw-Hill Inc.,US ISBN-13: 9780079116185 See Item Details ▾

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  	Edition: 1992, McGraw-Hill Inc.,US Hardcover, Good	Details: ISBN: 0079116183 ISBN-13: 9780079116185 Pages: 288 Publisher: McGraw-Hill Inc.,US Published: 1992 Alibris ID: 17986127046	Shipping Options: Standard Shipping: $4.66 Choose your shipping method in Checkout. Costs may vary based on destination.
  Seller's Description: Good. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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1992, McGraw-Hill Inc.,US, New York ISBN-13: 9780079116185 Hardcover See All from $35.00