Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
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Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
Read Less
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2002, CRC Press
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1578200954
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CRC Press
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2002
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1578200954
ISBN-13:
9781578200955
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2002
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1578200954
ISBN-13:
9781578200955
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232
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CRC Press
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2002
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New. Trade paperback (US). Glued binding. 232 p. Call Center Dictionary.
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1578200954
ISBN-13:
9781578200955
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2002
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New. Trade paperback (US). Glued binding. 232 p. Call Center Dictionary.
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1578200954
ISBN-13:
9781578200955
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232
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2002
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English
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17382981834
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New. Trade paperback (US). Glued binding. 232 p. Call Center Dictionary.
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1578200954
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2002
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2017, CRC Press
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1138412333
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9781138412330
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2017
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17160603238
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2017,
CRC Press, London
ISBN-13: 9781138412330
3rd edition
Hardcover
2002,
CRC Press, Oxford
ISBN-13: 9781578200955
3rd edition
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All Editions of The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions