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The One to One Future - Peppers, Don, and Rogers, Martha
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Consultants and authors, Don Peppers and Martha Rogers pioneered the end of mass marketing rules and created the one dictum that is carrying marketing into the 21st century--sell more products to fewer customers. By following their groundbreaking "One to One" approach, readers learn how to find their customer base and how to keep those customers loyal, no matter what product.

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The One to One Future 1996, Crown Business

ISBN-13: 9780385485661

Trade paperback

One to One Future 1996, Crown Business

ISBN-13: 9780385427470

Hardcover

One to One Future 1993, Crown Business, New York, NY

ISBN-13: 9780385425285

Hardcover