Telephone Skills from A to Z
Nancy J Friedman,
Carol Henry (Editor)
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Manners on the Telephone
Carrie Finn
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Call Center Success:...
Lloyd C. Finch
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Telephone Terrific
David Dee,
Dartnell Corp (Creator)
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Beyond Hello
Jeannie Davis,
Pat Landaker
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Customer Service Over the...
Stephen Coscia
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Phone Skills for the...
Dorothy A Maxwell
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Telephone Courtesy & Customer...
Lloyd Finch,
Michael G Crisp (Editor)
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Tough Call: Hard-Hitting...
Mike Loew
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Telephoning in English Pupil...
B Jean Naterop,
Rod Revell
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Powerful Telephone Skills
Career Press (Editor),
Bus Desk
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Telephone Techniques: The...
Lin Walker
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Can I Fax a Thank-You Note?:...
Audrey Glassman
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Telephoning
Josy Roberts
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Crisp: Call Center Success:...
Lloyd Finch
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Telephone Time
E Weiss,
Ellen Weiss
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Speak to Influence
Susan Berkley
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