Global Call Centers:...
Erik Granered
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Eight Minutes Idle
Matt Thorne
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Call Centres and Human...
S Deery (Editor),
N Kinnie (Editor)
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80 Activities/Actions Call...
Peter R. Garber
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Turn Calls Into Customers:...
Judith A Brown
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Flexible...
Martin Schader (Editor),
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La llamada...: El Trabajo y...
Pedro Lisdero,
Leonardo Marengo
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Labour Markets and Identity...
Anthony Lloyd
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Crisp: Call Center Success:...
Lloyd Finch
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Telephone Triage Care
Claire Hunter (Editor)
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Lives on the Line
Sallaz
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Re-organising Service Work:...
Karen A Shire,
Ursula Holtgrewe
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The machine doctor
Peter Burnett
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Women, Identity and India's...
J.K. Tina Basi
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Developments in the Call...
Julia Connell (Editor),
John Burgess (Editor)
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Call Centers Made Easy
Stephen Medcroft
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Women, Identity and India's...
Jk Tina Basi
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The Digital Call Center:...
Paul Anderson,
Art Rosenberg
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