Call Centers for Dummies
Real Bergevin,
Raal Bergevin
Buy from $9.98
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Call Center Continuity...
Jim Rowan,
Sharon Rowan
Buy from $73.15
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Call Center People Management...
Brad Cleveland,
Debbie Harne
Buy from $28.17
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Cases in Call Center...
Ko De Ruyter,
Richard Feinberg
Buy from $53.49
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Gower Handbook of Call and...
Natalie Calvert (Editor)
Buy from $73.83
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Tele-Stress: Relief for Call...
Stephen Coscia
Buy from $14.57
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The Call Center Dictionary:...
Madeline Bodin
Buy from $11.00
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Designing the Best Call...
Brendan B Read
Buy from $36.32
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Answer the Call: Virtual...
Aimee Carrillo Rowe,
Sheena Malhotra
Buy from $13.62
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Call Center Handbook: The...
Keith Dawson
Buy from $9.22
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The Next Available Operator:...
Mohan Thite (Editor),
Bob Russell (Editor)
Buy from $2.51
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Call Center Operations:...
Charles Day
Buy from $42.74
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Contact Center Management:...
Jan Smets
Buy from $23.91
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You Say It First
Katie Cotugno
Buy from $4.16
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Borders in Service:...
Kiran Mirchandani,
Winifred Poster
Buy from $50.21
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Call Centers Made Easy: How...
Stephen Medcroft
Buy from $48.38
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Designing the Best Call...
Brendan B Read
Buy from $23.05
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The Customer Response...
Darlene D Richard,
Jeannine Walsh (Foreword by)
Buy from $20.50
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Eight Minutes Idle
Matt Thorne
Buy from $5.06
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80 Activities/Actions Call...
Peter R. Garber
Buy from $41.11
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Turn Calls Into Customers:...
Judith A Brown
Buy from $102.01
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Developments in the Call...
Julia Connell (Editor),
John Burgess (Editor)
Buy from $14.45
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Re-organising Service Work:...
Karen A Shire,
Ursula Holtgrewe
Buy from $45.24
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Wake Up Your Call Center: How...
Rosanne D'Ausilio, PH.D.
Buy from $11.97
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