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Used Audiobook Business Economics Customer Service Books

Raving Fans: A Revolutionary Approach to Customer Service Raving Fans: A Revolutionary...

Kenneth Blanchard, Sheldon Bowles
Buy from $6.74

The Fine Print: How Big Companies Use Plain English to Rob You Blind The Fine Print: How Big...

David Cay Johnston, Todd McLaren (Read by)
Buy from $60.45

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted The Gold Standard: Giving...

Colin Cowie
Buy from $14.99

Negotiation Negotiation

Brian Tracy, Brian Tracy (Narrator)
Buy from $51.74

Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life Know What You're for: A...

Jeff Henderson, John C Maxwell (Foreword by)
Buy from $83.13

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers - While Driving Growth for Your Company The Customer Success...

Daniel Henning, Ruben Rabago
Buy from $56.03

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company The New Gold Standard: 5...

Joseph A Michelli, Mr. Tom Parks (Read by)
Buy from $45.05

Fish!: A Remarkable Way to Boost Morale and Improve Results Fish!: A Remarkable Way to...

Stephen C Lundin, PhD, Harry Paul
Buy from $36.65

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty Getting Naked: A Business...

Patrick Lencioni, Dan Woren (Read by)
Buy from $108.91

Zingerman's Guide to Giving Great Service Zingerman's Guide to Giving...

Ari Weinzweig
Buy from $16.23

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail The Innovator's Dilemma: When...

Clayton M Christensen, Don Leslie (Narrator)
Buy from $10.68

Delivering Happiness: A Path to Profits, Passion, and Purpose Delivering Happiness: A Path...

Tony Hsieh
Buy from $9.23

The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service The Service Culture Handbook:...

Jeff Toister, Roger Wayne (Read by)
Buy from $56.03

Undaunted: Overcoming Doubts and Doubters Undaunted: Overcoming Doubts...

Kara Goldin
Buy from $12.37

How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients How to Become a Rainmaker:...

Jeffrey J Fox
Buy from $9.06

Building a Storybrand: Clarify Your Message So Customers Will Listen Building a Storybrand:...

Donald Miller
Buy from $8.00

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail The Innovator's Dilemma: When...

Clayton M Christensen, L J Ganser (Narrator)
Buy from $43.72

The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World The Ultimate Question 2.0:...

Rob Markey, Fred Reichheld
Buy from $14.85

The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market The Discipline of Market...

Michael Treacy, Fred Wiersema (Read by)
Buy from $78.58

Delivering Happiness: A Path to Profits, Passion and Purpose Delivering Happiness: A Path...

Tony Hsieh
Buy from $5.00

Fish!: A Remarkable Way to Boost Morale and Improve Results Fish!: A Remarkable Way to...

Stephen C Lundin, PhD, John Christensen
Buy from $45.36

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results The Challenger Customer:...

Brent Adamson, Matthew Dixon
Buy from $43.01

Outstanding!: 47 Ways to Make Your Organization Exceptional Outstanding!: 47 Ways to Make...

John G Miller
Buy from $14.90

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted The Gold Standard: Giving...

Colin Cowie
Buy from $76.35

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