The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers.
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The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers.
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Add this copy of Service Operations Management: Improving Service to cart. $9.27, good condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2008 by Financial Times/ Prentice Hall.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 1150grams, ISBN: 9781405847322.
Add this copy of Service Operations Management: Improving Service to cart. $9.45, fair condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2008 by Financial Times/ Prentice Hall.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 1150grams, ISBN: 9781405847322.
Add this copy of Service Operations Management: Improving Service to cart. $109.06, very good condition, Sold by Marches Books rated 5.0 out of 5 stars, ships from Hereford, HEREFORDSHIRE, UNITED KINGDOM, published 2008 by Financial Times/ Prentice Hall.
Add this copy of Service Operations Management: Improving Service to cart. $13.95, fair condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2008 by Prentice Hall.
Add this copy of Service Operations Management: Improving Service to cart. $19.49, good condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 2008 by Prentice Hall.
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Seller's Description:
Good. Used books are NOT guaranteed to contain components and/or supplements such as: Access Codes or working CD's/DVD's! ! Expedited shipping 1-3 business days;
Add this copy of Service Operations Management: Improving Service to cart. $48.75, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2008 by Financial Times/ Prentice Hall.
