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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization - Inghilleri, Leonardo, and Solomon, Micah
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Insiders agree: a company's most profitable growth strategy is to cultivate customer loyalty. Learn the proven anticipatory customer service approach that fosters happy customers and a healthy bottom line for your organization.

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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization 2022, Amacom, Nashville

ISBN-13: 9781400242726

Trade paperback

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization 2014, Gildan Media Corporation

ISBN-13: 9781469090931

Audiobook CD

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization 2014, Gildan Media Corporation

ISBN-13: 9798200623303

MP3 format

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization 2010, Amacom, Nashville

ISBN-13: 9780814415382

Hardcover