Since the invention of double-entry book-keeping, managers have judged a company's worth by sales and profits. This book exposes the fallacies of this practice and redefines excellence in terms of competence, capability and customer-focused, employee-driven, data-based performance.
Read More
Since the invention of double-entry book-keeping, managers have judged a company's worth by sales and profits. This book exposes the fallacies of this practice and redefines excellence in terms of competence, capability and customer-focused, employee-driven, data-based performance.
Read Less
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 650grams, ISBN: 0684823039.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Stains on outside cover/inside the book. Cover/Case has some rubbing and edgewear. Access codes, CD's, slipcovers and other accessories may not be included.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
UsedVeryGood. Hardcover; light fading, light shelf wear to exterior; remainder mark to lo wer page edge; in very good condition with clean text, firm binding.