Reveals the customer service secrets of the American retail company Nordstrom. The text also aims to provide managers with practical lessons on how to satisfy customers.
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Reveals the customer service secrets of the American retail company Nordstrom. The text also aims to provide managers with practical lessons on how to satisfy customers.
Read Less
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Seller's Description:
This item shows signs of wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact, but may have aesthetic issues such as small tears, bends, scratches, and scuffs. Spine may also show signs of wear. Pages may include some notes and highlighting. May include "From the library of" labels. Satisfaction Guaranteed.
