In "Choosing Civility", p.m. Forni established himself as a respected authority on civil behaviour. In "The Civility Solutions", he puts his ideals to work by showing us what to do when confronted with rudeness. Rudeness begets rudeness and, in over seventy different examples, Fomi shows us how to break the cycle by being both assertive and civil. Considering situations such as a salesperson ignoring your requests, a car that cuts in front of you on the road, a neighbour's dog that soils your lawn or being reprimanded ...
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In "Choosing Civility", p.m. Forni established himself as a respected authority on civil behaviour. In "The Civility Solutions", he puts his ideals to work by showing us what to do when confronted with rudeness. Rudeness begets rudeness and, in over seventy different examples, Fomi shows us how to break the cycle by being both assertive and civil. Considering situations such as a salesperson ignoring your requests, a car that cuts in front of you on the road, a neighbour's dog that soils your lawn or being reprimanded publicly by your boss, Fomi presents solutions that reinforce good behaviour and make our world a more civil place.
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Seller's Description:
The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
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Seller's Description:
Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
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Seller's Description:
Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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Seller's Description:
New in new dust jacket. Signed by author. Signed (name only) on full title page. Fine. First edition. Glued binding. Cloth over boards. With dust jacket. 166 p. Audience: General/trade.
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Seller's Description:
Used book in good and clean conditions. Pages and cover are intact. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks. Fast Shipping.
My expectation was that this book would be witty, wise, have a fresh slant on dealing with rudeness. I felt that most of the advice was common sense, and more of a manual on assertiveness than dealing with the level of rudeness we see these days.
