From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.
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From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.
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Add this copy of Complete Customer Service Letter Book to cart. $47.00, new condition, Sold by discount_scientific_books rated 5.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 2000 by McGraw-Hill Companies.
Add this copy of Complete Customer Service Letter Book to cart. $52.01, new condition, Sold by Media Smart rated 4.0 out of 5 stars, ships from Hawthorne, CA, UNITED STATES, published 2000 by The McGraw-Hill Company.
