Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes. Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate ...
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Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes. Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, "when you react, the event controls you. When you respond, you're in control." This new edition features a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson's "Five Universal Truths" of human interaction.
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Seller's Description:
PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
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Fine. Trade paperback (US). Glued binding. 224 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New. Trade paperback (US). Glued binding. 224 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
This was exactly what I ordered I was very pleased.
Christy B
Jan 20, 2011
A manager must
I bought 3 copies of this book and gave them to my nurses to read. It has been a huge help in dealing with difficult patients and co-workers. I would recommend this to anyone that works with the public.
WayneBNorris
May 13, 2010
Justifies being a nice-guy in tough situations
This is the first of a series of books on the same subject. The organization and central themes are a bit rough, random, and disorganized, but the underlying concepts are good. The author presents his notion of deflecting aggression by others so as to achieve positive results - inspired by the principles of judo - in multiple ways, for multiple scenarios. The author is a judo blackbelt, a Ph.D. English major, a former English professor, and a street cop. The underlying theme is The Golden Rule, with some clever tricks thrown in. It "gives permission" to law enforcement officers to be "forceful nice guys", which, if they did not already practice it, is definitely a good thing. The book and accompanying course have been widely embraced by US law enforcement agencies.
The examples used in the book are heavily drawn from the law enforcement and public safety venues, and have obvious great utilities in those areas, where there exists an asymmetry of authority, limits in time, and relatively simple [albeit potentially lethal] problems to solve. His allusions to much wider utility for the same principles, for example, in business and marriage, are thrown in almost as an afterthought, and are not well supported by this book.
I am glad I read it, of course, but unless he has other revelations in the rest of his 4-part series, I think its utility for situations in business, marriage, courtroom, boardroom, Congressional hearings, and the campaign trail is primarily on-background.
