Whether you're looking for a new job, leaving an old one, cold calling a new account, laying off a subordinate, confronting a back-stabber, dealing with sexual harassment, returning food in a restaurant, or calming an irate client, "Lifescripts tells you exactly how to do it and what to say. Each of the 101 dialogs provides you with an ice-breaker opener and a flow-chart of rejoinders to give to any potential response, positive or negative. Pointers on proper attitude, timing, preparation, and more are included.
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Whether you're looking for a new job, leaving an old one, cold calling a new account, laying off a subordinate, confronting a back-stabber, dealing with sexual harassment, returning food in a restaurant, or calming an irate client, "Lifescripts tells you exactly how to do it and what to say. Each of the 101 dialogs provides you with an ice-breaker opener and a flow-chart of rejoinders to give to any potential response, positive or negative. Pointers on proper attitude, timing, preparation, and more are included.
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Seller's Description:
Very Good. APPEARS UNREAD. ALMOST LIKE NEW. Paperback. Pages are clean and unmarked. Covers show very minor shelving wear.; 100% Satisfaction Guaranteed! Ships same or next business day!
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Seller's Description:
Good. Size: 6x0x9; General paperback wear, bends in spine, possible bends from reading on the cover, and may have a bookstore stamp inside cover. Quick response!