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Getting Them to Give a Damn: How to Get Your Front Line to Care about Your Bottom Line

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Getting Them to Give a Damn: How to Get Your Front Line to Care about Your Bottom Line - Chester, Eric
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Chester explains what really works and how businesses can devise action plans that will keep the front line from walking out the back door. Included are enlightening profiles of several organizations, including Cold Stone Creamery, Southwestern Company, and the U.S. Army.

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Getting Them to Give a Damn: How to Get Your Front Line to Care about Your Bottom Line 2005, Kaplan Publishing, Chicago, IL

ISBN-13: 9781419504587

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