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Zapp!: Lightning of Empowerment

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Empowerment is the key to superior performance and means motivating every employee towards continual improvement in quality, output, sales and customer satisfaction. This fable about a man called Joe Schomoe explains the approach in a different way to business books. There are two ways to read "Zapp", first it is a detective story. The reader is invited to travel with Joe into the 12th dimension and see empowerment as a mysterious lightening bolt, "zapping" employees with energy and enthusiasm. Readers will soon realize how ...

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Zapp!: Lightning of Empowerment 1991, Random House Business Books, London

ISBN-13: 9780091749224

Hardcover