How a workforce can get "zapped" is the subject of this groundbreaking book, one that strikes like lightning at the heart of '90s business. Unlike other business guides that separate employees from management, Zapp! merges the needs of each into a cohesive whole, to improve productivity and worker satisfaction, in order to make profits and empower workers.
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How a workforce can get "zapped" is the subject of this groundbreaking book, one that strikes like lightning at the heart of '90s business. Unlike other business guides that separate employees from management, Zapp! merges the needs of each into a cohesive whole, to improve productivity and worker satisfaction, in order to make profits and empower workers.
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Fair. Dispatched, from the UK, within 48 hours of ordering. The book is perfectly readable and fit for use, although it shows signs of previous ownership. The spine is likely creased and the cover scuffed or slightly torn. Textbooks will typically have an amount of underlining and/or highlighting, as well as notes. If this book is over 5 years old, then please expect the pages to be yellowing or to have age spots. Grubby book may have mild dirt or some staining, mostly on the edges of pages. Aged book. Tanned pages and age spots, however, this will not interfere with reading. Damaged book. Slightly damaged in some way typically, a grazed corner or torn cover.
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Very good. All orders are dispatched within 1 working day from our UK warehouse. Established in 2004, we are dedicated to recycling unwanted books on behalf of a number of UK charities who benefit from added revenue through the sale of their books plus huge savings in waste disposal. No quibble refund if not completely satisfied.
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The material is not new, but the book presents it in an absolutely en-lightening (no pun intended) manner. The theory of empowerment has been around for a while, but this book does a great job at characterizing managers who SAP the energy from their people, rather than ZAPPing them through empowerment. It makes it easy to identify these two types of opposing managers through an imaginative presentation of the material. I've been in management for over 30 years, and I think this book should be used as a checklist for evaluating managers. I personally have lived through the SAPPING style and seen 3 people quit in the last three years due to a manager who embodies the SAP management style. - I think the book used him as a model for poor management style. I have also seen people change from underachievers to promotable in less than a year when moved from this SAP to a ZAP manager. Again, the book does a great job of presenting the material in a fun, easy to read manner, rather than running on with mundane theory. It provides clear methods and examples in a creative manner to help readers become more effective managers by zapping their people with energy through empowerment. I purchased three more of these books for some of my peers and subordinates who I think can use the principles. I think the investment is worth it - the lightning is contagious.