The business community has long known that there were lessons to be learned from Nordstrom's customer service, but until now, it was impossible to obtain any reliable information. Co-authored by Nordstrom's top salesperson and based on interviews with the company's sales and management staff, this book provides an uncensored look at how Nordstrom does it and how others can too.
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The business community has long known that there were lessons to be learned from Nordstrom's customer service, but until now, it was impossible to obtain any reliable information. Co-authored by Nordstrom's top salesperson and based on interviews with the company's sales and management staff, this book provides an uncensored look at how Nordstrom does it and how others can too.
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Add this copy of Spector Nordstrom Way to cart. $19.42, new condition, Sold by Chidoc5 Rare Books rated 2.0 out of 5 stars, ships from Highland Park, IL, UNITED STATES, published 1996 by John Wiley &Sons.
Add this copy of Spector Nordstrom Way to cart. $52.58, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1996 by John Wiley &Sons.
Add this copy of Spector Nordstrom Way to cart. $55.34, new condition, Sold by Just one more Chapter rated 4.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 1996 by John Wiley &Sons.
Add this copy of Spector Nordstrom Way to cart. $83.29, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 1996 by John Wiley &Sons.
Add this copy of The Nordstrom Way: the Inside Story of America's #1 to cart. $51.07, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1995 by Wiley.
Add this copy of The Nordstrom Way: the Inside Story of America's #1 to cart. $56.62, new condition, Sold by Just one more Chapter rated 4.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 1995 by Wiley.
Add this copy of The Nordstrom Way: the Inside Story of America's #1 to cart. $83.45, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 1995 by Wiley.
