This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.
Read More
This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.
Read Less
Add this copy of The Call Center Handbook to cart. $10.11, very good condition, Sold by Basement Seller 101 rated 5.0 out of 5 stars, ships from Cincinnati, OH, UNITED STATES, published 1997 by CRC Press.
Add this copy of The Call Center Handbook to cart. $10.37, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2007 by CRC Press.
Add this copy of The Call Center Handbook to cart. $10.37, good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2007 by CRC Press.
Add this copy of The Call Center Handbook to cart. $13.33, good condition, Sold by Colorado's Used Bookstore, Inc rated 3.0 out of 5 stars, ships from Englewood, CO, UNITED STATES, published 2007 by CRC Press.
Add this copy of The Call Center Handbook to cart. $76.48, new condition, Sold by Booksplease rated 3.0 out of 5 stars, ships from Southport, MERSEYSIDE, UNITED KINGDOM, published 2007 by CRC Press.
Add this copy of The Call Center Handbook to cart. $79.41, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2007 by CRC Press.