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Positively Outrageous Service

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Positively Outrageous Service - Gross, T Scott
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A business consultant and service guru details how to really prosper in today's tough business world by providing service above and beyond the call of duty. In this dynamic, fascinating book, T. Scott Gross shows how anyone can take customer service to a whole new level every day of the year using creative methods.

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Positively Outrageous Service 1994, Business Plus, New York, NY

ISBN-13: 9780446394680

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