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Leading your positively outrageous service team

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Leading your positively outrageous service team - Gross, T. Scott
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In today's "new" corporation, leadership no longer belongs to the lone visionary at the top. Self-managed, highly empowered teams bring forth "leadership in shirtsleeves" under managers who inspire. Positively Outrageous Service expert T. Scott Gross once again shares his heartfelt message about how to create tomorrow's corporations today.

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Leading your positively outrageous service team 1994, MasterMedia Ltd., New York

ISBN-13: 9781571010179

Paperback