A Harvard-trained lawyer demonstrates how to use the skills of persuasion to apologize effectively, give advice without provoking resentment, criticize without being judgmental, and successfully end arguments while earning respect at the same time.
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A Harvard-trained lawyer demonstrates how to use the skills of persuasion to apologize effectively, give advice without provoking resentment, criticize without being judgmental, and successfully end arguments while earning respect at the same time.
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Seller's Description:
Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Seller's Description:
Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
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Seller's Description:
New in new dust jacket. New, Publisher overstock, may have small remainder mark. Excellent condition, never read, purchased from publisher as excess inventory.
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Seller's Description:
Fine. Same as picture, Ships Media with Delivery Confirmation from Nevada, Softcover, smooth spine, tight pages, bend to book from improper storage, 12/19. Trade paperback (US). Glued binding. 290 p. Audience: General/trade.
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Seller's Description:
Very Good. Prompt shipment, with tracking. we ship in CLEAN SECURE boxes Very good trade paperback, clean pages, light tanning. Some pages creased. Used book.
