The author, who is president of a firm that provides Help Desk training and seminars across Canada, provides a bible for Help desk analysts and staff members--either new or seasoned professionals--in their daily job requirements.
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The author, who is president of a firm that provides Help Desk training and seminars across Canada, provides a bible for Help desk analysts and staff members--either new or seasoned professionals--in their daily job requirements.
Read Less
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Seller's Description:
Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New. Book is in excellent condition. Pages are crisp and clean, binding tight. Cover shows light edgewear, shelfwear. 100% Satisfaction Guaranteed. Orders received before 3PM PT typically ship same day. All profits support the non-profit community.