Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
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Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
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2017, CRC Press
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1138412163
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2017
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English
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2005, CRC Press
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1578203139
ISBN-13:
9781578203130
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300
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CRC Press
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2005
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18090216897
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1578203139
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2005
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1578203139
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9781578203130
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CRC Press
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2005
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1578203139
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9781578203130
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CRC Press
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2005
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1578203139
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9781578203130
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2005
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1578203139
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9781578203130
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2005
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2001
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2000
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2017,
CRC Press, London
ISBN-13: 9781138412163
2nd edition
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2005,
CRC Press, Oxford
ISBN-13: 9781578203130
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