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Business Process Improvement Toolbox

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Business Process Improvement Toolbox - Anderson, Bjorn, and Andersen, Bjrn
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Starts by explaining an overall process improvement framework, presents the tools in sequence for this framework, and then concludes with one case demonstrating the use of all the tools. The text focuses on providing step-by-step instructions and describing a process that can be used in real life.

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Business Process Improvement Toolbox 1999, ASQ Quality Press, Milwaukee, WI

ISBN-13: 9780873894388

Hardcover