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The Basics of Process Mapping

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The Basics of Process Mapping - Damelio, Robert
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This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.

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The Basics of Process Mapping 2019, CRC Press, London

ISBN-13: 9781138431720

2nd edition

Hardcover

The Basics of Process Mapping 2011, Productivity Press, Oxford

ISBN-13: 9781563273766

2nd edition

Trade paperback

Basics of Process Mapping 1996, Productivity Press, New York, NY

ISBN-13: 9780527763169

Trade paperback