Great movie, lousy copy
I had already seen this movie several times, and knew I loved it. That's why I wanted to own a copy. This one started out fine; but half way through, the sound started to diverge from the picture. This problem became more and more irritating as the words spoken did not match the movement of the mouths.
I intended to complain, and ask for a replacement/refund; but then your request for a review arrived, and I decided to respond.
Other than this time, I have been pleased with your company, and with the individual merchants I have patronized.
Please let me know what I should do about this particular disappointment.
Thanks.