Customer Service Over the...
Stephen Coscia
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Good Manners on the Phone
Katie Marsico
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Manners on the Telephone
Carrie Finn
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Manners on the Telephone
Carrie Finn
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Winning with the Caller from...
Shaun Belding
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Phone Skills for the...
Dorothy A Maxwell
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Powerful Telephone Skills
Career Press (Editor),
Bus Desk
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Telephoning in English Pupil...
B Jean Naterop,
Rod Revell
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Telephoning in English
B Jean Naterop,
Rod Revell
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Beyond Hello
Jeannie Davis,
Pat Landaker
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Call Centers: Technology &...
Jack A Green
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Mobile Flirting
Kathryn Lamb
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Call Center Success:...
Lloyd C. Finch
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Crisp: Call Center Success:...
Lloyd Finch
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Tough Call: Hard-Hitting...
Mike Loew
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Telephone Skills from A to Z ...
Nancy J Friedman
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Make That Call !
Iain Maitland
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Telephone Courtesy and...
Lloyd C Finch
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Telephone Techniques: The...
Lin Walker
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Basic Telephone Training
Anne Watson-Delestree
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Customer Service Over the...
Stephen Coscia
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Speak to Influence
Susan Berkley
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I Can Use the Telephone
Susan Ashley, PhD
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Telephone Phrase Practice for...
Gary S Green
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