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Out of the Crisis
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Effective Fmeas: Achieving...
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Trading Up: The New American...
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Managing Quality: Integrating...
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Managing Quality: Integrating...
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Managing Quality: Integrating...
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Freedom Within a Framework:...
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Principles of Quality Costs:...
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Managing Customer Value:...
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Ready-To-Wear Apparel Analysis
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Good Products, Bad Products:...
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The Product Development...
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Quest for the Best
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Out of the Crisis
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Deming Dimension
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The Customer-Driven Company
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I Know It When I See It: A...
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Extraordinary Guarantees: A...
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Management: Quality and...
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The Control Theory Manager
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