Good Products, Bad Products:...
James Adams
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Managing Quality: Integrating...
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Managing Quality: Integrating...
S Foster
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The Discipline of Market...
Michael Treacy,
Fred Wiersema
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Effective Fmeas: Achieving...
Carl S Carlson
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Out of the Crisis
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Principles of Quality Costs:...
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Product Warranty Handbook
Wallace Blischke
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Managing the Total Quality...
Thomas H Berry
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Trading Up: The New American...
Michael Silverstein,
Neil Fiske
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Production and Operations...
Sushil Gupta,
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Ready-To-Wear Apparel Analysis
Patty Brown,
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Managing Customer Value:...
Bradley T Gale
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Trading Up (Revised Edition):...
Michael Silverstein,
Neil Fiske
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Deming Dimension
Henry R Neave,
W Edwards Deming (Designer)
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Quest for the Best
Stanley Marcus
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Out of the Crisis
William Edwards Deming
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The Turnaround Experience:...
Frederick M Zimmerman
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I Know It When I See It: A...
John Guaspari
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Extraordinary Guarantees: A...
Christopher W L Hart
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The Customer-Driven Company
William E Eureka,
Nancy E Ryan
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Linking Quality to Profits:...
John Hawley Atkinson
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The Deming Guide to Quality...
Howard S Gitlow,
Shelly J Gitlow
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Management: Quality and...
John W Ivancevich,
Dr. Peter Lorenzi
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