Chief Customer Officer 2.0:...
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Christine Marshall (Read by)
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Selling Professional Services...
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Customer Mania!: It's Never...
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Fred Finch
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Likeonomics: The Unexpected...
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Christine Marshall (Read by)
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The Ultimate Question:...
Fred Reichheld
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The Toxic Client: Knowing and...
Garrett Sutton, Esq
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Outside in: The Power of...
Harley Manning,
Kerry Bodine
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The Ultimate Question:...
Fred Reichheld
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Exceptional Customer Service
Pryor Learning Solutions,
Mark Neves (Read by)
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Looptail: How One Company...
Bruce Poon Tip,
Robert Petkoff (Read by)
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Rules to Break and Laws to...
Don Peppers,
Martha Rogers (Read by)
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The Secret Lives of Customers...
David S Duncan (Prologue by),
Terrence Kidd (Read by)
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Broken Windows, Broken...
Michael Levine,
Allan Robertson (Read by)
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Selling Luxury: Connect with...
Robin Lent,
Genevieve Tour
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Fish! Sticks: A Remarkable...
Stephen C Lundin, PhD,
Oliver Wyman (Read by)
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What Clients Love: A Field...
Harry Beckwith
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Corporate Coach
James Miller
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