Foundations of IT Service Managementbased on ITIL has become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This 2007 version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade.
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Foundations of IT Service Managementbased on ITIL has become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This 2007 version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade.
Read Less
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Seller's Description:
Very Good. Size: 7x0x9; 396 PAGES-2007 PRINTING *** please read this *** Ships from Ohio-no marks on text-350 pages-some stickers on back cover-next day shipping-tracking provided-My shelf location-we-b-63*
