"In two all-new chapters, Evans reveals the Outside Stresses driving the rise in verbal abuse, and shows how to mitigate the devastating effects on relationships. She also outlines the levels of abuse that characterize this kind of behavior, from subtle, insidious put-downs that can erode self-esteem to full-out tantrums of name-calling, screaming, and threatening that can escalate into physical abuse. Drawing from hundreds of real situations suffered by real people, Evans offers strategies, sample scripts, and action plans ...
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"In two all-new chapters, Evans reveals the Outside Stresses driving the rise in verbal abuse, and shows how to mitigate the devastating effects on relationships. She also outlines the levels of abuse that characterize this kind of behavior, from subtle, insidious put-downs that can erode self-esteem to full-out tantrums of name-calling, screaming, and threatening that can escalate into physical abuse. Drawing from hundreds of real situations suffered by real people, Evans offers strategies, sample scripts, and action plans designed to help listeners deal with the abuse, and the abuser."--Container.
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